Privacy Policy
Wellington Global Link Corp.
Website: [www.wellingtongloballink.com](http://www.wellingtongloballink.com)
Effective Date: April 5, 2026
- Introduction
Wellington Global Link Corp. (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of personal information in accordance with the *Personal Information Protection and Electronic Documents Act (PIPEDA)* and applicable Canadian privacy laws.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or use our customs brokerage, compliance, consulting, freight forwarding, or related services.
- Scope of This Policy
This policy applies to:
* Website visitors
* Clients and prospective clients
* Importers, exporters, and business partners
* Any individuals who provide personal information through our website, email, or service forms
- What Personal Information We Collect
We may collect the following types of personal and business information:
* Full name
* Business name and job title
* Email address
* Phone number
* Mailing and billing address
* Business identification numbers (e.g., BN, importer numbers)
* Shipping and customs documentation details
* Financial and billing information (for invoicing purposes)
* Communication records (emails, inquiries, forms submitted)
We do *not knowingly collect sensitive personal information* unless required for regulatory or compliance purposes.
- How We Collect Information
We collect personal information through:
* Website contact forms
* Email communication
* Phone calls or consultations
* Service onboarding and client intake forms
* Customs documentation submitted for clearance
* Cookies and analytics tools on our website
- Purpose of Collecting Personal Information
We collect and use personal information for the following purposes:
* Providing customs brokerage and clearance services
* Processing import/export documentation
* Ensuring compliance with *CBSA* and other regulatory authorities
* Issuing invoices and managing billing
* Communicating with clients and responding to inquiries
* Improving website performance and user experience
* Meeting legal, regulatory, and audit requirements
We only collect information that is necessary for these purposes.
- Consent
By using our website or providing your information, you consent to the collection, use, and disclosure of your personal information as outlined in this policy.
You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us using the information below.
- Disclosure of Information
We do not sell or rent personal information.
We may disclose information only when necessary to:
* Canada Border Services Agency (CBSA)
* Government or regulatory authorities
* Financial institutions for payment processing
* Freight carriers, shipping lines, and logistics partners
* Third-party service providers assisting in operations (e.g., IT, accounting, software systems)
All third parties are expected to protect personal information in compliance with applicable privacy laws.
- Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against:
* Unauthorized access
* Loss or theft
* Misuse or alteration
Security measures may include:
* Password-protected systems
* Secure servers and encrypted communications (where applicable)
* Restricted employee access to sensitive data
- Retention of Information
We retain personal information only as long as necessary for:
* Service delivery
* Legal and regulatory compliance (including CBSA requirements)
* Accounting and audit obligations
When no longer required, information is securely destroyed or anonymized.
- Cookies and Website Tracking
Our website may use cookies or similar technologies to:
* Improve website functionality
* Analyze traffic and user behavior
* Enhance user experience
You may disable cookies in your browser settings; however, some website features may not function properly.
- Your Rights Under PIPEDA
Under PIPEDA, you have the right to:
* Access your personal information
* Request corrections to inaccurate information
* Withdraw consent (subject to legal limitations)
* Be informed about how your information is used
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
- Cross-Border Data Handling
In the course of providing customs brokerage and logistics services, your information may be processed or stored outside of Canada by third-party service providers. In such cases, it may be subject to the laws of those jurisdictions.
- Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Updates will be posted on this page with a revised effective date.
- Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Wellington Global Link Corp.
Email: [info@wellingtongloballink.com]
Phone: [+1 647-613-8338]
Address: [Guelph, ON, CA]